Sign in and reset your password

Sign in#

1. Open Sign in, or go to your workspace address. If your company uses its own domain, use that.
2. Enter your Work email and password.
3. Press sign in.

You sign in with an email address and a password. There is no Google sign-in. If you belong to several workspaces, you can switch between them without signing out, see Workspaces.

Forgot your password#

1. On the sign-in page, press Forgot password?
2. Enter your Work email and send the link.
3. Open the email. Buttons such as Open Gmail and Open Outlook may help you find it.
4. Choose a new password, enter it again under Confirm new password and press Update password.
5. Press Continue to sign in.

If the email does not arrive, check spam, make sure you used the address on your account, and read Can't sign in.

Change your password while signed in#

Open Settings, then My account, and use Change password. Enter your current password and a new one, then Update password. You stay signed in on this device and other devices are signed out.

Sign-in protections#

• After 5 failed attempts, sign-in is paused for a while to protect your account. If the email belongs to an account in this workspace, we send it a security notice, with a link to Reset password and Secure your account.
• For your security, sessions end after a time. You then see Your session has expired: sign in again to carry on where you were.

Joining by invite#

If someone invited you, use the link in your invite email to create your account. You set your name and a password of at least 10 characters. Invite links work for 7 days. See Invite or confirmation email not received.