Invite or confirmation email not received

If you sent an invite#

1. Open Team in the sidebar and find the pending invite. Check the email address for typos.
2. Press Resend invite.
3. If email might be failing, press Copy invite link and send the link yourself on chat or email. If email is not set up or a message failed, the row tells you to share the link.
4. If the invite is Expired (links work for 7 days), choose Send a new invite.
5. If the address was wrong, Revoke invite and invite the correct one. Revoking frees the seat.

If you are waiting for an invite#

• Check spam and promotions folders.
• Search your mail for missionnops.
• Company mail filters sometimes block new senders. Ask your IT person to allow messages from missionnops.com.
• Ask the person who invited you to resend it or to copy the link for you.

If you signed up and did not get the confirmation email#

Your workspace is only created after you confirm your email address. On the Check your inbox screen you can ask for another link or choose Use a different email if you mistyped. Use the newest email if you asked for more than one.

Other emails#

Password reset links expire after 30 minutes and work once. Email change links expire after 24 hours. See Sign in and reset your password.

Still nothing? Chat on WhatsApp and tell us the email address involved.